Shipping
Rhythm ships to almost any address in the world. Please note that there are restrictions on some products, and some products cannot be shipped outside of Australia.
We offer complimentary express shipping on all US orders over $100 USD, excluding our surfboards and umbrellas. The shipping cost will be displayed in your cart during checkout, together with the value of any discount that is applied to your order. Please note that discount codes cannot be applied on any surfboard purchase.
Please note that we are unable to ship to PO boxes outside of Australia.
For more information please visit our support page.
Returns Policy
We want you to love your Rhythm garments, so if you’re not happy with your purchase we are happy to now offer refunds on all full-priced purchases and store credits on sale styles, within 30 days of purchase, subject to some limited exclusions. Please note that all surfboard sales are final, and we do not offer returns or exchanges for these items.
To submit a return please email support@rhythmlivin.com with your name, order number, the item/s you wish to return and reason for return. All return details will be provided via email within 2 business days. Please note that any shipping costs incurred for returning items to Rhythm for a refund or store credit is solely at the customers own expense. All returns must be directed to Rhythm HQ in Australia for processing.
In the event that a discount code has been applied on a full-priced purchase, and you're not happy with your Rhythm garments, we are pleased to offer a refund in accordance with our "Returns and Exchanges" terms. Please note that this applies to full-priced purchases only, not sale styles.
For more information please visit our support page.
International Customs & Duty Charges
Orders shipping outside of Australia may be subject to local import charges. Customs policies vary widely, with customs or import duties being charged once the order reaches its destination country. Rhythm cannot be held responsible for any additional charges as Customs & Duty charges are controlled by the local government at the destination of import. Before shopping online with Rhythm, we ask for you to be aware of any additional importation fees your local customs office may charge before placing your order. We cannot class your international orders as 'gifts' to bypass or reduce any custom fees.
Please contact your local customs or DHL office for more information regarding taxes and duties payable in your region.
